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Communication and dialogue

Target group

  • You will gain an understanding of what shapes your own personal communication
  • You will learn to understand underlying motives and intentions in the communication of others
  • You will learn to be proactive and adjust inappropriate communication
  • You will learn to be proactive and adjust inappropriate communication
  • You will learn to maintain a dialogue with colleagues – even in difficult situations.
  • You will learn to use dialogue as a tool for strengthening and developing partnerships.
  • You will gain specific tools that you can use immediately in your workday.
  • You will gain specific tools that you can use immediately in your workday.

Course objectives

This course is aimed at equipping you with the tools you need to communicate with others. The emphasis is on communication with empathy and respect, whilst still succeeding in conveying your message clearly so that partnerships can be strengthened and developed.

 

Content

  • The basic elements of communication: the mental processes
  • Your personal communication DNA and how this affects your ability to communicate • Reactive to proactive communication through self-understanding
  • Communication as body language and behavior
  • Dialogue as an active tool to promote co-operation
  • Awareness of your own language and the signals it sends
  • Active listening – listen with understanding and empathy
  • Giving and receiving criticism
  • Dealing with the emotions of others
  • Boosting your self-confidence and hitting your message home
  • Communication with empathy to support the self-esteem of others

Location

The course will take place at Virksomhedsskolen, Vesterbrogade 37, Copenhagen. Closed company courses can be conducted at your location or ours by arrangement.

Price

Course fee per participant: DKK 5,500, including teaching materials and excluding VAT (lunch not included).

Duration

A one-day course from 09:00-16:00. For open course dates, please refer to the schedule below.

Choose between

Open courses

Monday, December 09, from 09:00-16:00
Thursday, January 30, from 09:00-16:00
Monday, March 03, from 09:00-16:00
Thursday,  April 10, from 09:00-16:00
Monday, May 19, from 09:00-16:00
Thursday, June 12, from 09:00-16:00

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