Course in Assertive Communication & Assertiveness Training

Course target group

A course in assertive communication is relevant for companies and employees who want to communicate more clearly, convey their messages more effectively, and become better at speaking up in a constructive way.

The course is designed for employees across all functions and levels who wish to develop their assertive communication skills and feel more confident in situations where they need to express their opinions, needs, or boundaries.

Through assertiveness training, participants will work on, among other things:

  • communicating clearly and persuasively
  • clearly stating what they need
  • speaking up and setting boundaries in a respectful manner
  • handling difficult conversations more constructively
  • giving and receiving feedback
  • handling pressure and inappropriate influence from others
  • standing by their own opinions and messages
  • strengthening their personal impact

Participants are given concrete tools that can be applied directly when working with colleagues, managers, customers, and other business partners.

Course objectives

The purpose of the course in assertive communication and assertiveness training is to provide employees with the tools to communicate clearly and respectfully—even in situations where it may be difficult to express what they think or need.

Assertive communication is about being able to stand by one’s own opinions, needs, and boundaries without disregarding others. It is a form of communication in which the employee becomes neither passive nor unnecessarily confrontational, but learns to express themselves clearly and constructively.

In this course, participants will therefore work on assertive behavior and on how to maintain a respectful dialogue while being clearer about their own wishes and viewpoints.

The goal is to give employees greater confidence in their communication and strengthen their personal influence in the workplace.

Course content

In this course on assertive communication, the instruction alternates between theoretical presentations and practical exercises, during which participants have the opportunity to practice assertiveness based on situations from their own daily work lives.

Topics covered include the difference between passive, aggressive, and assertive behavior, and how the way we communicate affects both the message and our relationships with others.

The course covers, among other things:

  • body language and behavior—how do we react in different situations?
  • our own and others’ rights in communication
  • assertive communication in the workplace
  • learning to speak up and set boundaries
  • communicating our own needs and wishes clearly
  • dealing with pressure and manipulation
  • active listening and understanding others’ perspectives
  • giving and receiving constructive feedback
  • managing one’s own and others’ emotions
  • standing by one’s own opinions without creating unnecessary conflicts
  • developing greater personal impact
  • strengthening self-esteem and self-confidence in communication

The assertiveness training is based on real-life situations, giving participants the opportunity to try out the tools and become more aware of their own communication style.

Course location

Our course in assertive communication and assertiveness training can be held at Virksomhedsskolen at Vesterbrogade 37 in Copenhagen V or as a private corporate class at your company’s location.

For in-house sessions, the instructor will come to your location, and the course can be held at companies throughout Denmark. This is particularly relevant if multiple employees need to work on clear communication, setting boundaries, and personal impact from a shared foundation.

Assertiveness training is also offered as open classes, where employees can register individually. The open classes can be taken online or in Copenhagen.

View open classes in assertiveness training and sign up (coming soon)

Schedule

In-house training: Full-day course from 9:00 a.m. to 4:00 p.m.—or by arrangement to best fit your schedule.

Sign up

Contact us