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Negotiation techniques

Target group

This course is aimed at those who need to train and re-evaluate their negotiation techniques and methods in order to be able to conduct negotiations more professionally and with greater results.

Course objectives

You will learn to:

  •  prepare professionally for negotiations
  •  determine your and your counterparts requirements
  •  see the process from different perspectives
  •  strengthen your argumentation and impact
  •  avoid unintentional reactions, such as being aggressive or condescending

Content

The course content will alternate between theoretical instruction and practical training based upon your specific work tasks. You will be introduced to a range of different tools that will support and structure your negotiation technique in your daily work.

  • Professional preparation
  • Building bridges over the communications gap
  • The six-phase negotiation model
  • Negotiation style and instruments
  • Creating a win-win situation for both parties
  • Standpoint and problem-solving negotiations
  • Concluding negotiations with a sustainable result
  • The 20 good tips

Location

Closed company courses can be held at your location or ours by agreement.

Price

Duration

The course takes place over 1-2 days by arrangement. One course day is from 09:00-16:00.

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